5 Question Interview: Ann-Mariin 'Minni' Husu, Head of Customer Support (HoCS)

Meet the Team: Ann-Mariin “Minni” Husu, the Head of Customer Support of UpSteam! We were really excited that Ann-Mariin decided to join us at this phase because of her immense startup background and she has already proven to be another really impactful hire. She joined us from Scoro and was at Transferwise for nearly 5 years before that. She would describe her job to a 4-year old as making sure it’s very easy for people to get their car washed and they wouldn’t have to worry about it.  We are sure you want to know more about the UpSteamer whom you probably have talked with on the phone already and that’s why we had a 5 Question Interview with her

What’s something that really puzzles you?
- The human brain - why it works the way it does and how come we still haven’t figured it out completely.

​​Who did you want to become when you were little?
- A librarian. I loved reading books so much I had trouble carrying all of them home and back so I thought it would be the best thing ever to be around books all the time.

Do you plan or wing it? Why?
- Oh boy, I’m a sucker for plans so as much as possible, I like to plan ahead - just gives me the peace of mind that I’m in control of things, even if it’s just my imagination. 

If you were to receive a Nobel prize, what would you want it to be for?
- Improving the lives of people who currently live in poverty and lack resources to fill their basic needs.

What’s the funniest thing that has happened to you recently?
- A seagull tried to rob me.

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What is this?

5 Question Interview is a post series in which we share unknown facts about our team members. UpSteam is growing fast and so is our team - we try to introduce each of our new hires like that as soon as possible. Many of our fans and followers have said that they would like to know what happens behind the scenes and who are the people making it happen - we hope this delivers. If you like this type of content then we will keep bringing you these posts while prioritizing the fresh faces. 

Ps. We take recommendations for new and interesting questions. Share your ideas in the comments!